digital
Chris Sumption is a technical information specialist with a graphic design backstory who supports community friendly digital resources by day and fights crime with their accessibility minded sonic screwdriver by night.
- Customer Support: Over 7 years enterprise experience supporting a range of stakeholders, both technical and non-technical, within diverse environments. Additional digital strategy experience developing content inventories, style guides, templates, processes, and on-demand training materials.
- Information Management: Over 5 years enterprise experience using and supporting various information management platforms including: WordPress, SharePoint, TeamSite, Adobe Experience Manager, Drupal, Omeka, and MediaWiki. Additional experience with Salesforce, Google Analytics, ServiceNow, and Sitecore.
- Web Development: Over 7 years proficiency working with HTML, CSS, and User Experience Best Practices. Additional experience with WCAG, Language Access, XML, PHP, JavaScript, Database Design, SQL, and Microsoft Power Platform.
- Graphic and Digital Design: Over 7 years design and photo editing experience using various platforms including Adobe Creative Suite and Microsoft 365. Additional video editing and captioning experience using Adobe Premiere, YouTube, and Handbrake.
Bellevue School District
Responsive Informational Site
Bellevue School District - WordPress Technical Website Manager (2018 to 2023).
Role and deliverables:
Web Content Manager 2 (2019 - 2023), Web Content Manager 1 (2018 – 2019):
Partnered with and supported over (150) website editors and (75) content owners by providing web production, content design, training, consultation, and technical support services.
- WCAG Compliant, Mobile Friendly Content Design (PDF)
- User Experience Editing (PDF)
- New Sub-Landing Page Content Design (PDF)
- New District Homepage Recommendation (PDF)
- Website Processes, Training, and Resources (SharePoint Site) (PDF)
Administered the district’s (32) public websites and multiple internal SharePoint sites. Managed over (10,000) pieces of digital content.
Improved efficiency and transparency by moving the department away from a siloed, email-centric, customer service model to an automated, sharable intake process using Microsoft Power Automate to integrate Forms, Teams, Planner, Outlook, and Power BI.
- Project: Website Production Queue (PDF)
- Service Level Agreements and Customer Service Documentation (PDF)
Developed processes and procedures for website publishing, content curation, user experience, quality control, operations, style guide, record retention, language access, accessibility (WCAG), and privacy (FERPA).
- Website Accessibility Notice (PDF)
- Web Content Accessibility (PDF)
- Website Publishing (PDF)
- User Experience Best Practices (PDF)
- Operations (PDF)
- Style Guide (PDF)
- Record Retention (PNG)
- Privacy (FERPA) (PNG)
Team:
Technical Web Content Manager on a team with 1 Web Content Specialist, 1 Digital Social Media Marketing Specialist, 1 Communication Engagement Specialist and 1 Assistant Director of Communications all reporting to the Chief Communication and Engagement Officer.
Tools and Skills:
WordPress, SharePoint, YouTube, HTML, CSS, PHP, User Experience, WCAG, Language Access, Technical Writing, Project Management, Google Analytics, Google Data Studio, Microsoft 365, Microsoft Power Platform, and Adobe Creative Suite.
Kaiser Permanente
Informational Intranet Site
Kaiser Permanente MyHR Connection Integration - New page design implementation (2018).
Role and deliverables:
Lead web developer responsible for implementing a new intranet portal design that was:
- Compliant with current Kaiser Permanente brand and usability guidelines.
- Backwards compatible with the portal's legacy HTML architecture (Dreamweaver Templating).
Team:
Lead web developer on a team with 1 designer, 1 communications specialist, 1 technical project manager, and 1 program manager, all reporting to the Manager of Information Technology.
Tools:
HTML, CSS, JavaScript, SFTP, and Photoshop.
Responsive Informational Site, Static Intranet Site, and Mobile Application
Kaiser Permanente Washington - Web and mobile content updates (2017 - 2018).
Role and deliverables:
Web producer and user experience consultant responsible for the:
- Management of a time sensitive queue of content updates from a diverse range of stakeholder groups (Marketing, Scientific, Care Management, Provider, Sales, and Operations).
- Editing of content to meet organizational brand guidelines and usability standards.
- Editing and optimization of image assets.
- Implementation of JavaScript functionality into static HTML pages.
Team:
One of 2 web producers on a team with 2 developers, 2 designers, 1 functional analyst, 1 quality assurance test engineer and 1 technical project manager, all reporting to the Manager of Information Technology.
Tools:
TeamSite, HTML, CSS, XML, XSL, JavaScript, JSON, FTP, Photoshop, and Rally.
Fred Hutch
Responsive Informational Intranet Site
Fred Hutch Centernet/Extranet - Content migration to Adobe Experience Manager (AEM) (2016).
Role and deliverables:
Web producer and user experience consultant responsible for the:
- Accurate transferal and editing of over 450 web pages and 700 static files from a legacy CMS to a new AEM implementation.
- Conversion of static web based file content to dynamic responsive HTML pages.
- Editing of content to ensure proper use of organizational brand style guidelines.
Team:
One of 4 producers on a team with 2 back end developers, 1 front end developer, 1 web designer, 2 writers, and 1 technical project manager all reporting to the Director of Design and User Experience (Communications and Marketing).
Tools:
Adobe Experience Manager, HTML, CSS.
