informatics

Chris Sumption is a technical information specialist with a graphic design backstory who supports community friendly digital resources by day and fights crime with their accessibility minded sonic screwdriver by night.

  • Customer Support: Over 7 years enterprise experience supporting a range of stakeholders, both technical and non-technical, within diverse environments. Additional digital strategy experience developing content inventories, style guides, templates, processes, and on-demand training materials.
  • Information Management: Over 5 years enterprise experience using and supporting various information management platforms including: WordPress, SharePoint, TeamSite, Adobe Experience Manager, Drupal, Omeka, and MediaWiki. Additional experience with Salesforce, Google Analytics, ServiceNow, and Sitecore.
  • Web Development: Over 7 years proficiency working with HTML, CSS, and User Experience Best Practices. Additional experience with WCAG, Language Access, XML, PHP, JavaScript, Database Design, SQL, and Microsoft Power Platform.
  • Graphic and Digital Design: Over 7 years design and photo editing experience using various platforms including Adobe Creative Suite and Microsoft 365. Additional video editing and captioning experience using Adobe Premiere, YouTube, and Handbrake.
Bellevue School District

Responsive Informational Site

Bellevue School District - WordPress Technical Website Manager (2018 to 2023).

Bellevue School District Landing Page

Role and deliverables:

Web Content Manager 2 (2019 - 2023), Web Content Manager 1 (2018 – 2019):

Partnered with and supported over (150) website editors and (75) content owners by providing web production, content design, training, consultation, and technical support services.

Administered the district’s (32) public websites and multiple internal SharePoint sites. Managed over (10,000) pieces of digital content.

Improved efficiency and transparency by moving the department away from a siloed, email-centric, customer service model to an automated, sharable intake process using Microsoft Power Automate to integrate Forms, Teams, Planner, Outlook, and Power BI.

Improved the quality of website content by implementing the department’s first content auditing calendar. This project supported over 230 district wide content owners and editors and utilized a combination of Microsoft Teams, Outlook and SharePoint.

Developed processes and procedures for website publishing, content curation, user experience, quality control, operations, style guide, record retention, language access, accessibility (WCAG), and privacy (FERPA).

Utilized my technical writing experience to develop a project charter for a district and school website migration project that would address inadequacies in user experience, equity, quality control, maintenance, and security.

Team:

Technical Web Content Manager on a team with 1 Web Content Specialist, 1 Digital Social Media Marketing Specialist, 1 Communication Engagement Specialist and 1 Assistant Director of Communications all reporting to the Chief Communication and Engagement Officer.

Tools and Skills:

WordPress, SharePoint, YouTube, HTML, CSS, PHP, User Experience, WCAG, Language Access, Technical Writing, Project Management, Google Analytics, Google Data Studio, Microsoft 365, Microsoft Power Platform, and Adobe Creative Suite.

Kaiser Permanente logo

Informational Intranet Site

Kaiser Permanente MyHR Connection Integration - New page design implementation (2018).

Kaiser Permanente MyHR Connection Landing Page

Role and deliverables:

Lead web developer responsible for implementing a new intranet portal design that was:

  • Compliant with current Kaiser Permanente brand and usability guidelines.
  • Backwards compatible with the portal's legacy HTML architecture (Dreamweaver Templating).

Team:

Lead web developer on a team with 1 designer, 1 communications specialist, 1 technical project manager, and 1 program manager, all reporting to the Manager of Information Technology.

Tools:

HTML, CSS, JavaScript, SFTP, and Photoshop.

Responsive Informational Site, Static Intranet Site, and Mobile Application

Kaiser Permanente Washington - Web and mobile content updates (2017 - 2018).

Kaiser Permanente Washington

Role and deliverables:

Web producer and user experience consultant responsible for the:

  • Management of a time sensitive queue of content updates from a diverse range of stakeholder groups (Marketing, Scientific, Care Management, Provider, Sales, and Operations).
  • Editing of content to meet organizational brand guidelines and usability standards.
  • Editing and optimization of image assets.
  • Implementation of JavaScript functionality into static HTML pages.

Team:

One of 2 web producers on a team with 2 developers, 2 designers, 1 functional analyst, 1 quality assurance test engineer and 1 technical project manager, all reporting to the Manager of Information Technology.

Tools:

TeamSite, HTML, CSS, XML, XSL, JavaScript, JSON, FTP, Photoshop, and Rally.

Fred Hutch logo

Responsive Informational Intranet Site

Fred Hutch Centernet/Extranet - Content migration to Adobe Experience Manager (AEM) (2016).

Fred Hutch Office of Sponsored Research Landing Page

Role and deliverables:

Web producer and user experience consultant responsible for the:

  • Accurate transferal and editing of over 450 web pages and 700 static files from a legacy CMS to a new AEM implementation.
  • Conversion of static web based file content to dynamic responsive HTML pages.
  • Editing of content to ensure proper use of organizational brand style guidelines.

Team:

One of 4 producers on a team with 2 back end developers, 1 front end developer, 1 web designer, 2 writers, and 1 technical project manager all reporting to the Director of Design and User Experience (Communications and Marketing).

Tools:

Adobe Experience Manager, HTML, CSS.